At Outram Club, we are committed to protecting the privacy of our members and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website or use our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information from you when you visit our website, register for membership, book services, or interact with the club in any other way. The information we collect includes:

• Personal Information: This includes data that can be used to identify you personally, such as your name, email address, phone number, postal address, and any other information you provide voluntarily through forms or communication.

• Payment Information: If you book services or purchase products through our website, we collect payment-related information such as credit card details, billing addresses, and transaction history.

• Automatically Collected Data: We collect information such as your IP address, browser type, device type, operating system, and browsing behavior while using our website. This data helps us improve the website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: We use your personal information to manage your membership, process bookings, communicate with you about events or services, and handle payments.

• Improve User Experience: We use non-personal information (e.g., browsing behavior) to enhance our website’s functionality and customize content to better serve our users.

• Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about upcoming events, offers, or services that may interest you. You can opt out of marketing communications at any time.

• Security and Fraud Prevention: We use your information to protect against and investigate any fraudulent activities, unauthorized access to our systems, or breaches of our policies.

3. Data Sharing and Disclosure

We respect your privacy, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or conducting club-related activities. These providers are obligated to maintain the confidentiality and security of your data.

• Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with legal proceedings, court orders, or governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of the club’s assets, your information may be transferred to the new entity.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect. However, no data transmission over the internet can be entirely secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

• Deletion: You may request the deletion of your personal data in certain circumstances, such as if the data is no longer necessary for the purposes for which it was collected.

• Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format for transmission to another service provider.

• Opt-out: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email.

To exercise these rights, please contact us at [contact email].

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. They help us understand how users interact with the site, remember preferences, and improve overall functionality. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features on the website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we do not have control over these websites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date at the top of the page. Your continued use of the website after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]
• Phone: 033 2280 0524
• Address: 3, Outram St, Mullick Bazar, Park Street area, Kolkata, West Bengal 700017